Privacy Policy
Hermissenda LLC provides software and related services designed to support coaching, reflection, accountability, and personal development. This Privacy Policy explains how information may be collected, used, and safeguarded in connection with the Hermissenda website, mobile application, and associated services.
By using Hermissenda, you acknowledge that certain information you choose to provide may be processed in order to enable coaching interactions, AI-assisted features, communication between users, and operation of the platform.
Information we may collect
Depending on how the service is used, Hermissenda may collect information such as account credentials, contact information, profile data, coaching inputs, reflections, messages, project and activity data, usage signals, and technical information related to device or service interaction. Some information is provided directly by users, while other information may be generated through use of the platform.
How information may be used
Information may be used to provide and improve the service, enable coaching interactions, support communication between participants, generate AI-assisted responses, maintain platform security, diagnose technical issues, and support product development and research. Aggregated or de-identified information may be used for analysis and service improvement.
Coaching, messages, and reflections
Hermissenda enables structured coaching interactions between individuals. Information shared within coaching relationships — including reflections, messages, notes, session data, and project-related activity — may be stored and processed to support continuity of coaching and platform functionality.
Users are responsible for exercising discretion regarding the personal information they choose to share in coaching interactions.
AI-supported features
Hermissenda includes features supported by artificial intelligence. Inputs provided by users may be processed by AI systems in order to generate coaching responses, suggestions, summaries, or other outputs. AI-generated outputs are provided for informational and developmental purposes and do not constitute professional advice.
AI processing may involve the use of third-party infrastructure or model providers operating under contractual and technical safeguards.
Sharing of information
Hermissenda LLC does not sell personal information. Information may be shared with infrastructure providers, technical service partners, or analytics providers as reasonably necessary to operate the platform. Information may also be shared between participants in coaching relationships as part of the normal functioning of the service.
Data security
Administrative, technical, and organizational safeguards are implemented to help protect information. While reasonable efforts are made to secure data, no method of electronic storage or transmission can be guaranteed to be fully secure.
Your choices
Users may request access to or deletion of their account information subject to operational and legal constraints. Additional data management tools may be introduced as the platform evolves.
Children
Hermissenda is not directed toward children under the age of 13. If you believe a child has provided personal information without appropriate consent, please contact the company using the details below.
Changes
This Privacy Policy may be updated periodically as the service develops. Continued use of the platform after changes are published constitutes acceptance of the updated policy.
Contact
Questions regarding this Privacy Policy may be directed to:
Hermissenda LLC
privacy@hermissenda.com